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Air Force Knowledge Now (AFKN) is a web-based collaborative environment developed by Triune Group for the U.S. Air Force (USAF). From 1999 to 2012, AFKN grew to more than 19,000 Communities of Practice (CoPs) and 400,000 members. In 2004, Air Force CIO (John M. Gilligan ) designated AFKN the Air Force Center of Excellence for Knowledge Management, making it the USAF’s only certified and accredited enterprise-wide knowledge management program. By focusing on social, behavioral and cultural aspects of knowledge sharing, AFKN evolved beyond traditional knowledge management systems, which focused on capturing information through technology. (Triune Group ) has been the prime contractor for the AFKN program since 2004. The USAF extended the AFKN contract through 2015 ==Guiding principles== # Decentralized approach – let your users lead # Ease of use – make it easy and users will come # Strong support structure – a human touch is critical # Reach – access must be anytime anywhere # Validation – users need to trust the system # Rewards – recognition sweetens the deal # Word-of-mouth cultural shift – users will advertise for you 抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Air Force Knowledge Now」の詳細全文を読む スポンサード リンク
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